Home Energy Hotline Extends Hours

Stuart McMillan MSP, (SNP) has welcomed news that the Scottish Government's Home Energy Hotline is now open weekdays from 8am until 8pm and on Saturday between 9am and 5pm.

The Hotline to help households winter-proof their homes will be operating an extended hours service while the country remains in the grip of the biggest snow fall for over 40 years.

An army of energy doctors have been delivering advice on how to keep homes warm, avoid frozen pipes and lower fuel bills to 1,500 callers a day since weather conditions deteriorated.

Mr. McMillan said;

"It is imperative to ensure people are getting the best help and advice possible just now.

"We don't really know how long this cold spell will last so it is important that people are able to make decisions about snow-proofing their homes now.

"As well as getting practical advice, households in Inverclyde can find out if they qualify for free or discounted insulation, more efficient heating, draught-proofing devices, cheaper fuel prices from existing suppliers and help to claim full pension and tax credit support.

"The aim is to make sure people are getting absolutely the best help and advice to keep their homes warm without paying a fortune. An average saving of around £100 a year can be made by switching energy supplier, while many can save with their existing supplier just by changing tariff or paying by direct debit."

The team are in place and willing to help on 0800 512 012 or http://www.homeenergyscotland.gov.uk/.

Notes

Home Energy Scotland is the one stop shop from the Scottish Government, offering information on all Scottish Government home energy initiatives and help and expert advice on how to save energy and money in the home.

The Scottish Government has activated its Ready Winter section of the Scottish Government website which contains practical advice and simple steps for people including weather and travel advice http://www.scotland.gov.uk/Topics/Justice/public-safety/ready-scotland

For more information about Consumer Focus Scotland's Energy Best Deal Scotland campaign and benefits from switching tariff or supplier, visit http://www.consumerfocus-scotland.org.uk/